Know Your CustomersGrow Your Revenue!
Aimback helps restaurants, retail stores, salons, clinics, and service businesses automatically identify inactive customers and send personalized WhatsApp campaigns that increase repeat visits and repeat sales.
AIMBACKGrowth Intelligence
Performance overview for Sundar
CAMPAIGN PERFORMANCE
BREAKDOWN BY CUSTOMER SEGMENT
Smart Customer Base Segmentation
Automatically identify inactive customers, detect churn risk before they leave, and segment your buyers for high-converting WhatsApp campaigns.
Detect 30d+ inactive buyers
Automated smart cohorts
1-click targeted broadcast
Inactive > 45 days • Overdue for visit
Customer Cohort Breakdown
Live SyncTurn Customer Data Into Automated Repeat Revenue
of one-time store buyers converted into regular repeat brand advocates
You have 1,240 VIP customers due for their monthly visit. Automated WhatsApp perks keep them buying.
Identified 890 at-risk customers who haven't visited in 40+ days.
Send an automatic WhatsApp welcome-back discount with 1 click.
Get More Google Reviews with WhatsApp Automation
Automatically send a personalized review request after every visit. Turn happy customers into 5-star Google ratings — on autopilot.
👋 Hi Priya, thanks for visiting Rahul's Cafe today! How was your experience?
Mind leaving us a quick Google review?
Customer Visits
Your customer makes a purchase or visits your store.
Auto WhatsApp Sent
AimBack automatically sends a personalized review request via WhatsApp.
5-Star Review
Customer taps the link and leaves a glowing Google review.
Automated WhatsApp Interaction Flows
Let customers take instant action with 1-tap WhatsApp buttons (Confirm, Cancel, or Inquire). Trigger automated branched replies with zero manual staff required.
Your appointment is coming up soon. Please confirm your attendance.
12:00 PMYour appointment is confirmed! We look forward to seeing you.
Your appointment has been cancelled. Tap here if you wish to reschedule.
Reminder scheduled! We will send you an alert 2 hours prior to your slot.
Personalized Customer Engagement That Converts
See how local shop owners automatically start friendly, highly effective conversations with their customers.
Natural, 2-way conversations
Real WhatsApp chats that feel human.
Personalized at scale
Smart messages tailored to every customer.
More engagement, more sales
Turn conversations into loyal, repeat customers.
Hi Ravi! 🍛 Hope you loved your weekend dinner! Here's a flat 15% VIP dining perk for your next visit.
Booking a table for Friday! 🤤
Natural, 2-way conversations
Real WhatsApp chats that feel human.
Personalized at scale
Smart messages tailored to every customer.
More engagement, more sales
Turn conversations into loyal, repeat customers.
Turn Every Purchase Into Repeat Customers
Automatically issue points, upgrade VIP tiers (Bronze to Platinum), and send instant WhatsApp rewards notifications to keep customers returning again and again.
Automated Points Engine
Auto-credit points on every POS transaction or bill upload without manual work.
Multi-Tier VIP Levels
Auto-upgrade members from Bronze to Platinum as their lifetime spend increases.
WhatsApp Points Alerts
Send immediate WhatsApp notifications whenever points are earned or redeemed.
Member Ledger Audit
Complete transparent logs for points issued, claimed, or expired over time.
Loyalty Program Overview
Track member rewards, tier growth & redemptions
"Congrats Sundar! You earned +70 points! Balance: 379 pts 🎉"
What is WhatsApp
Marketing?
WhatsApp Marketing is a powerful conversational strategy that allows businesses to communicate directly with their customers in a highly personalized, two-way channel.
Using WhatsApp marketing software like AimBack—the best WhatsApp marketing tool—businesses can automate bulk campaigns, retarget lapsed customers, and achieve unmatched engagement compared to traditional email or SMS channels.
Why It Beats Email & SMS
Emails go unread and SMS gets flagged as spam. WhatsApp automation tools like AimBack deliver a 98% open rate and a 45% click-through rate, making it the best WhatsApp marketing software for businesses that want their offers actually seen by customers.
Instant Direct Engagement & High ROI
Over 80% of WhatsApp messages are opened within 5 minutes. Customers can interact directly, ask questions, and claim exclusive vouchers immediately — driving 3X to 5X higher repeat orders than traditional channels.
Set Your Campaign
within 3 mins
Import contacts, choose a template, and launch your campaign in 3 simple interactive steps.
Meta API
Verification
Run your campaigns securely via official Whatsapp Business API and stay protected.
Personalize Every Message with Dynamic Template Variables
Never send generic blasts that get ignored. Automatically inject customer names, loyalty balances, personalized discount codes, and tracking links into pre-approved Meta WhatsApp templates.
1-Click Column Auto-Mapping
Upload Excel, CSV, or POS contacts. AimBack auto-detects and binds fields like Name, Loyalty Points & City directly into {{1}} and {{2}}.
Flexible Fixed Text & Dynamic Links
Toggle between customer database columns or static values (e.g. promo codes, store URLs, branch names) without re-submitting templates for Meta approval.
100% Meta Guardrails & Zero Failures
Built-in pre-send validator alerts you if any required variable is unmapped, preventing message drops and protecting your WhatsApp quality rating.
{{1}}Customer Name{{2}}Loyalty Points{{3}}Promo CodeHello Priya! 👋 You have 450 Loyalty Points waiting in your account. Enjoy an exclusive 25% discount on all new arrivals with coupon code SAVE25. Valid online & in-store till Sunday! 🛍️
Real-Time Campaign Analytics
Track every send, delivery, and read receipt live. See exactly who converted and where your credits went — down to the last message.
6
Targeted
6
Total Sent
5
Delivered
4
Read Messages
1
Failed
1
Converted
12
Allocated Credits
10
Credits Spent
"Top 20% loyalty tier • Min. 3 lifetime orders."
Send Messages from Your
Own Brand Name
Broadcast directly with your official business display name for maximum trust and higher open rates.
Hi John 👋
Your order #1234 has been shipped and will arrive tomorrow.
We'll keep you updated.
Thanks! Looking forward to it.
Automated E-Commerce
Workflows
Trigger automatic WhatsApp sequences for abandoned carts, welcome messages, and win-back offers without manual effort.
Increase engagement & conversions with automated 24/7 workflows.
Free Live Support
24/7 priority customer support via WhatsApp chat, phone, or email to assist with template approvals and campaigns.
Click-based
Retargeting
Re-engage interested customers who clicked on your buttons and turn them into loyal buyers.
Why Businesses Love AIMBACK
Real results from real businesses worldwide.
I sent a Diwali offer to 800 customers and got 60+ people walking into my shop the same day. Never happened before with just a WhatsApp group.
My pharmacy started using the 'not visited in 30 days' filter. Customers who we thought lost are coming back. Revenue up by 40% in 2 months.
Setup was easy. Support team helped me connect my WhatsApp number in 10 minutes. Now I just schedule campaigns and customers come automatically.
Everything you need to know
Detailed answers about how AimBack works — from setup to campaigns to compliance.
Start Your Customer Retention Campaign Today
Join hundreds of businesses worldwide who use AimBack — the best WhatsApp customer retention tool — to automate campaigns and grow revenue. Try our Customer Retention Software free for 14 days — no credit card needed.